Respuestas breves y prácticas: tallas, materiales de joyería, devoluciones, envío a EE. UU. y cómo revisamos los productos.
Por ahora, esta página está en inglés.
How to measure yourself for women's clothing sizes
Measure bust, waist, hips and length with a soft tape, then compare with the size chart on the product page. How to read our charts in centimetres.
Jewelry materials explained: stainless steel, alloy, plated and 925 silver
What stainless steel, alloy, gold-plated, vermeil and 925 sterling silver mean, how long they last, and what to check if you react to nickel.
How returns and refunds work at Dunjali
US orders of items sold by Dunjali: refunds for damaged, wrong or missing items, no change-of-mind returns. EU, UK and other countries: what applies there.
US shipping and delivery times
Where US orders ship from, how long delivery takes, what shipping costs, and sales tax and duties for US addresses.
How we check products and suppliers
Every product is approved by hand, stock is checked daily, and each page shows what's confirmed and what's only the supplier's word. Outside sellers pass nine gates and a test order.
Caring for fashion jewelry
Keep plated and alloy jewelry dry, put it on last, store pieces apart and clean them gently. What works for stainless steel and 925 silver.